Turn on approval for a client and nothing is scheduled until the right person signs off. Feedback travels with the post, and anything sent back lands in the writer's Actions list.
Included from the Team plan ($35 a month) upwards.
| Role | Where | Can approve? | Can write and submit? |
|---|---|---|---|
| Agency owner / admin | All clients | Yes | Yes |
| Agency editor | All clients | No | Yes |
| Agency viewer | All clients | No | No, reads and comments |
| Client owner / admin | Their client only | Yes | Yes |
| Client editor | Their client only | No | Yes |
| Client viewer | Their client only | No | No, reads and comments |
Each client has one owner, who can name a new owner; admins can do everything else. People only ever see the clients they belong to.
Everyone sees Actions with a count of posts that need work: changes requested, rejected, or failed to publish. Each item says why, with the reviewer’s note or the network’s error, and offers Edit and resubmit, Retry or Delete.
10 questions
Yes. Approvers sign in as client users, which keeps a record of who approved what. Approval links for people without a login are not available.
Not yet. Approvers see the number of posts waiting next to Approvals in the sidebar, and on the agency client list.
Agency admins and client admins can schedule directly even when the client requires approval; the composer tells them so.
Yes. The rule is a setting on each client, so a regulated client can require sign-off while another publishes directly.
The post goes back to draft with the approver's note and appears in the writer's Actions list. The writer edits and resubmits, and it returns to the approval queue.
It is marked rejected and listed in the writer's Actions with the reason. The writer can rework and resubmit it, or delete it.
Yes. Each post's Activity list shows every approval, change request, rejection and comment with the person and the time, and it stays with the post.
Yes. When the client requires approval, posts from a spreadsheet upload are created as pending approval rather than scheduled.
Team and above: Team for one brand, Standard for 3 clients, Professional for 10 and Enterprise with no client limit. Free and Essentials include one user, so there is nobody else to approve.
Yes. Viewers can read posts and leave comments, which appear in the post's Activity, but they cannot write, submit or approve.
Start on the Free plan with one client. Upgrade when you need approvals, more people or more clients.
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