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Questions about plans, connecting a network, billing or anything else. Send a message and we will reply by e-mail.

We only use it to reply to this message.

Before you write

Frequently asked questions

10 questions

How do you reply?

By e-mail, to the address you enter in the form. Agencies on Team and above are marked for priority support.

Can I book a call or a demo?

We handle questions by e-mail. The Free plan and the 14-day trials on paid plans let you try the real product before you pay.

What should I include about a connection problem?

The network, the type of account (for example a Facebook Page or an Instagram Creator account) and the exact message shown in Actions or on the connection screen.

I have a billing question. What do you need?

Your agency name and the e-mail address of the agency owner, so we can find the subscription. Never send card details in a message.

Is my message stored?

Yes. Messages are stored on the website and sent to our team by e-mail so we can reply. For rate limiting we keep only a salted hash of your IP address, never the address itself. See the privacy policy.

Why did my message not send?

Check the highlighted fields first. The form also refuses messages sent too quickly after the page loads, and allows a few messages per hour from the same connection to stop spam.

Can I suggest a feature?

Yes, we read every suggestion. We cannot promise when or whether something will be built, and we only list it on this site once it exists.

How do I report a security issue?

Send it through this form and say that it is a security report. Please do not include passwords or access tokens.

I forgot my password.

Use Forgot password? on the sign-in page. The reset link is valid for one hour.

How do I ask for my data to be deleted?

Send a request through this form from the e-mail address on the account. The privacy policy explains what we delete and what we must keep, such as payment records.

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